Refund policy

Final Sale Policy
All products purchased from PURE are considered final sale. We do not offer refunds, exchanges, or returns for any items once the purchase is completed.

 

Damages and issues
Please inspect your order upon reception and contact us immediately at pure_lipgloss@yahoo.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will review your case and, if applicable, provide a replacement for the damaged or defective item.

Exceptions
No exceptions will be made to the final sale policy unless required by applicable consumer protection laws.